Your organisation's greatest asset is its information.
ICG has experience in providing IT support to all types of computer user.
Since we are not tied to one manufacturer, our expertise extends to all the major brands as well as "box builders" and generic PC distributors and all brands of peripherals.
Whatever the equipment, we can support it.
Explore the services in this area, then call 0870 871 2606 to see how we can help you.
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Support services
ICG will help your business and your staff make the most of the software you use and increase your efficiency and productivity.
The ICG software support services offer a comprehensive telephone based on-site or remote technical support service covering the most used desktop operating systems.
Our standard hours of cover are Monday to Friday, 9am to 5pm, excluding public holidays. Extra cover is available to cover 24 hours a day, 7 days a week on request.
We support PC and Mac operating systems and applications, network operating systems, structured cabling and provide first and second level Microsoft support.
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Data services
ICG has the experience and expertise to ensure that you use your information intelligently and to its optimum. To achieve this, you need to ensure that your databases are managed throughout their life.
ICG's data services include database design, configuration, troubleshooting, system integration and data manipulation.
When moving from one software system to another, your largest hurdle is migrating the data from the old platform to the new platform.
ICG is able to interrogate your existing data, configure it in preparation for the migration, then move it intelligently to your new system and ensure that everything has been passed across cleanly.
ICG can deal with most data issues, saving you hours of manwork in data management or, at worst, re-input. Ring us to find out how we can help you.
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